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Remote Consultation Services

Remote Herb Consults

Given the infectious nature of the flu and COVID 19, we are preventing patients with acute cold or flu symptoms from entering the clinic. If you are feeling newly sick, we recommend calling to make an appointment for an herb consult. We have two options for herb consults depending on whether you are a new patient and on the symptoms you are experiencing. 


   1. Cold and Flu Herbal Consult Form 

This service is specifically designed to support existing DCA patients experiencing the early to mid stages of a viral or bacterial infection. This appointment does not require a telemedicine visit. We will have patients fill out an online intake and snap a picture of their tongue to email to the front desk. The herbs will be available for pickup within 24 hours of the appointment time. The price of herbs is not included in the appointment. It is expected that as symptoms change, a new herbal prescription may be needed and patients will need to make a follow up herb consult appointment and to fill out another intake.

This service is available:

Tuesday:          2-6pm

Wednesday:    9:30-2pm

Thursday:       9:30-6pm

Friday:            9:30-2pm

   2. Remote Chinese Medicine and Herbal Consult (Video/Phone)

This service is designed for patients that would like support for general health with Chinese medicine and herbs but cannot come into the clinic.  This is also the recommended appointment for patients that have never visited DCA before and would like support for an acute viral or bacterial infection. 

Consults are 30 minutes for an initial new patient consult, and 15 minutes for all return patient consults.  We will ask questions about your symptoms, including current lifestyle, diet and relevant health history. We will gather any information that helps us figure out how to best support your constitution, and then combine your constitutional formula with herbs that support your current issue. Don't be surprised if we ask you to text or email us a picture your tongue! The tongue can provide valuable diagnostic information.


This service is available by appointment with Kate.


Frequently Asked Questions


How are herb consults helpful?

We are offering herb consults for both the prevention and treatment of mild to moderate COVID-19 symptoms or other viral infections. As early symptoms of COVID-19 are similar to those of the common cold and flu, we are encouraging people with these types of symptoms to use herbal formulas in catching and reducing effects of potential COVID-19 infection. Please view the following articles on our Blog for more information: "Chinese Herbs and the Treatment of COVID-19": Part 1 , Part 2, and Part 3.


When is the best time to schedule a consult?

If you are having viral symptoms, we encourage you to schedule at the earliest possible time. Catching symptoms early is the key to successful prevention of more serious symptoms as the virus progresses.

Can herbs help in the prevention of COVID-19, even if I don't have symptoms?

The best time to treat is always BEFORE symptoms occur. In China they have made widespread use of Chinese formulas in hospitals to prevent medical faculty from getting infected with SARS and COVID-19. Clinical studies have revealed this to be a potential effective prevention strategy. For example, this study during the SARS epidemic in Hong Kong in 2003 looked at 16,437 workers in 11 hospitals, including nurses and doctors, and was composed of 1063 in the herb group, and 15,374 in the non-herb group. Of those in the herb group, zero became infected and of those in the non-herb group, 64 became infected, or 0.4%.


You can also listen to this interview with a TCM doctor in Wuhan, discussing both herbs used for patients diagnosed with COVID--19 within local communities and hospitals, and specific formulas used to prevent infection in hospital personnel. In the interview, the doctor states that he believes herbal medicine to be superior to Western medicine in the early to moderate stages of COVID-19 infection.

If you have any other questions, please feel free to email us at, and we will get back to you as soon as we can.

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